FAQs

How do I get a library card?

Visit any Marigold member library or contact Marigold Library System at 1.855.934.5334

How do I view my account online?

Visit the library catalogue at tracpac.ab.ca. Log in with the barcode number from your library card and your PIN.

What is my PIN/PASSWORD?

Your default PIN/PASSWORD is the last four digits of your phone number. If you are unsure of your PIN/PASSWORD or would like to reset it, contact us.

How do I search for library items?

Search for books, eBooks, audiobooks, DVDs, video games, and more using the online catalogue TRACpac.

How do I place a hold?

Place holds in person, by phone, or online.

How do I renew my borrowed items?

Renew items in person, by phone, or online.

  • maximum of two renewals
  • item has no current holds
What happens if I return library items past the due date?

Hussar Municipal Library does not charge overdue fines. We respectfully ask that you return library materials on time so other library users can access them.

How do I access downloadable eBooks, audiobooks, magazines, and other digital content?

Visit our eResources page to access digital content.

How do I collect my items from the Remote Lockers?
  1. Press the collect items button on the welcome screen.
  2. Login by scanning your library card barcode or manually enter the barcode number using the keyboard.
  3. Your reserved items are listed by locker number. If you have items in more than one locker you have the option to open selected lockers or all lockers.
  4. Once you collect your items from the locker(s), press finish to complete the transaction.

A receipt will print upon completion of the transaction. This will indicate the return dates for your items.

How do I return my items at the Remote Lockers?
  1. Press the return items button on the welcome screen.

Learn more about the Remote Lockers